If a passenger has any misunderstanding with a flight attendant:
Some airline personnel are unaware that the FAA regulations allow the BABY B'AIR® flight vest for use during flight. If any parent has a problem using the BABY B'AIR flight vest in flight, they may return the vest within 30 days directly to Baby B'Air for a $50 refund check* by providing the airline and flight information. This enables us to follow up with the airline. The airline can then inform the crew on the rules regarding use of the vest.
The vest and information must be sent to:
Baby B'Air Returns
2730 N Stemmons Fwy., Ste. 740
Dallas, TX 75207
The vest can be in any condition and with or without packaging. However, it MUST be accompanied with the following information:
- flight number
- city of departure
- destination city
- Repeat above information for each segment or leg of your journey.
- your name
- phone number
- specify if you prefer a check or an electronic funds transfer
- a brief description of your experience
A $50 dollar refund will be sent directly to the customer for providing this flight information. This will help us provide feedback to the airlines and educate airline crews throughout the country.
You can also use the Returns Request page on our website to submit the details of your refund request if you prefer a paperless method. Just don't forget to send your vest back to us.
*Customers must have a US bank account to receive a check. Limited arrangements could be made for electronic funds transfers or foreign transactions; for example, if you live in a country that can use PayPal. Refund amount is quoted not including taxes, fees, or exchange rates that may apply to an electronic funds-transfer transaction. This offer is only valid once per customer. Returns for a $50 check received that are postmarked after 30 days from date of travel where problem occurred will not be eligible for a refund.Go Back to FAQs List